PRIVACY POLICY

The privacy policy were last updated on May 23, 2025

In this Privacy Policy, “we”, “our” and “us” refer to Z&H Lawyers Pty Ltd, ABN: 64 685 262 953.

This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to your interactions with our website (www.zhlawyers.com.au), as well as personal data collected during in-person consultations or service delivery.

1. Your Privacy Matters

At Z&H Lawyers Pty Ltd, your privacy is our priority. We are committed to maintaining best-practice privacy protections. We only collect personal information that is necessary to provide legal services, respond to enquiries, or comply with our legal obligations.

2. What Is Personal Information?

Personal information refers to data or opinions that can identify you, or could reasonably be used to identify you. This may include:

  • Name, contact details (email, phone number)

  • Marital or employment status

  • Information provided during legal consultations

  • IP address, browser details, and page access logs

  • Any data you submit through our contact forms or service requests

3. Consent

By submitting personal information to us, including through our website, forms or consultation process, you consent to the collection, use, and disclosure of your data in accordance with this Privacy Policy.

You are not required to provide personal information simply by browsing our website. However, some features may not be accessible without providing data (e.g., enquiry forms).

4. How We Collect Information

We may collect your personal information when you:

  • Fill out an online form

  • Contact us via email or phone

  • Use our website or interact with our content

  • Engage us for legal services

  • Attend meetings or events with us

  • Submit documentation during the visa, litigation, or advisory process

5. Cookies and Analytics

We use cookies and similar tracking technologies to:

  • Improve website performance and functionality

  • Remember your language preferences

  • Analyse user behaviour and website traffic

You may manage cookie settings through your browser or refer to our Cookie Policy for full details.

6. Why We Collect Your Information

We collect and use your personal information for purposes including:

  • Providing legal services

  • Communicating with you about your enquiries or matters

  • Legal compliance and record-keeping

  • Business improvement and website analytics

  • Marketing and newsletters (with your consent)

7. Third-Party Disclosure

We may share your information with:

  • Cloud storage and IT service providers

  • Email delivery services (e.g., Mailchimp)

  • Legal and business consultants

  • Courts, regulators, or government agencies (where legally required)

All third-party providers are contractually bound to maintain strict confidentiality and must not use your information for any unrelated purpose.

We may also provide links to third-party websites. Their privacy practices are not controlled by us. We encourage you to review their policies.

8. Data Security

We take all reasonable steps to protect your personal data from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes physical, technical, and administrative safeguards.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law, regulation, or legal professional obligations.

10. Minors

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children or minors. If we become aware that such data has been collected without parental consent, we will delete it.

11. Your Rights

You have the right to:

  • Request access to personal information we hold about you

  • Request corrections if the information is inaccurate or incomplete

  • Lodge a complaint if you believe your privacy has been breached

To exercise these rights, please contact our Privacy Officer using the details below. A reasonable administrative fee may apply for complex requests.

12. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in law or operations. The most recent version will always be available on this page. Continued use of our services following updates constitutes acceptance of the revised policy.

13. Contact Us

For any questions, access requests, corrections, or complaints regarding this Privacy Policy, please contact:

Z&H Lawyers Pty Ltd
Suite 606, St Kilda Road Towers, 1 Queens Road
Melbourne VIC 3004, Australia
📧 info@zhlawyers.com.au
📞 +61 425 154 688
🌐 www.zhlawyers.com.au